FAQ
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General
Customization
Service
General
Yes. We are one stop solution from design from after-sell manufacturer since 2010.
Our products are certified by international bodies such as NSF, CE, ROHS and ISO, ensuring they meet global quality standards. This can be a strong selling point for your own customers.
Standard product：Stard from 500pcs
Customized with Logo：1000pcs
Customized (logo and packing):2000pcs
The standard lead time for bulk orders is 3-4 weeks, depending on the size and customization requirements. Expedited options are available upon request.
If you only want our available models in blank, samples are free. Just send us your express account for freight collected. If you don’t have an account, you can pay the express cost to our company account.
Customization
Absolutely, we offer OEM and ODM services to help you create a product that aligns with your brand identity.
1. Silk-screen logo
2.Laser logo
Yes, tell us the demands,we will provide you the solution in order to meet your country water quality and market need.
Yes. We have own R&D team, in strict accordance with the IPD product development process.Unleash your creativity and let us turn your product design dreams into a reality.
Service
We can assist with customs documentation and advise on import duties, but it is generally the responsibility of the buyer to handle customs clearance and pay any applicable duties.
Yes, we provide comprehensive after-sales support including installation guidance, troubleshooting, and warranty claims to ensure your complete satisfaction.
Quality is our top priority at PureFlowz. Our products undergo rigorous testing at various stages of production to meet international standards. Additionally, we offer a one-year warranty on all our faucet water purifiers. Should any issues arise within this period, we provide free replacement parts and, in cases where the product cannot be repaired, we will replace the product free of charge. This is part of our commitment to delivering peace of mind along with high-quality products.
